Do I have to apply for casino membership?

No, entry to the casino is free. However, to join the Player Rewards programme, which rewards you for your play, you need to complete a registration form either in the casino or online prior to your visit. Joining Player Rewards is also free.

Do I need ID?

You need to produce ID to join the Player Rewards programme for the first time, but once you have joined your Player Rewards Card will be the only ID required.

How old do I have to be to enter the casino?

You must be 18 years of age or over to enter the casino. This applies to all the casino's facilities, including the restaurant. You will be challenged if you are lucky enough to look under 21!

Is there a cost associated with joining Player Rewards?

No, signing up to Player Rewards is free and registration is quick and easy.

Does my Player Rewards card entitle me to visit any other LCI casinos?

Yes, you can use your Player Rewards card at all LCI casinos nationwide so you don't have to stop earning points when you play.

I have not visited the casino in some time. Is my Player Rewards card still valid?

Your Player Rewards card will remain valid regardless. However, if you have not visited a LCI casino in the last six months your points balance will have expired. To keep your points balance make sure you use your Player Rewards card at least once every six months.

I have lost my Player Rewards card. Can I still enter the casino?

Yes, you can still enter the casino but stop at Reception or the Player Rewards desk to pick up a replacement card.

What does Player Rewards entitle me to?

Simply, the Player Rewards programme rewards you for your play. Reward points are accumulated when you play slots, electronic and table games and these can be used for food, drinks and gifts within the casino. Look at the Rewards Menu at Reception or the Player Rewards Desk within each casino to see what is on offer.

What other information do you require?

It is beneficial to you to give us your email address and mobile number so you do not miss out on our great e-offers and sms-specials.

What gaming facilities do you have?

The main gaming floor has 16 gaming tables, which include Black Jack, Three Card Poker, Pai Gow, Punto Banco and American Roulette. There are 20 state-of-the-art electronic gaming machines (slots), 20 electronic roulette and a games warehouse machine. For more information about poker and tournaments, please email: poker@goldennuggetlondon.com.

When is poker available?

We have poker 7 nights a week .With weekly tournaments and cash games. For more information email: poker@goldennuggetlondon.com or call us on 020 7439 0099.

If I don't want to game, what else can I do?

We have a fantastic Restaurant offering various menus, a fully stocked bar with wines beers and spirits plus an extensive cocktail menu.  We have the latest audio visual sound system and for the sporting fans we have our massive tv screens showing all the major sporting events.

What are your opening hours?

The casino, bars and restaurants are open 7 days a week.

Casino and Gaming:
Open 7 days a week including public holidays (except Christmas Day). Gaming Tables open 11am – 5am

Restaurant:
Opens from 1pm – 4am

Fuel Bar:
Open 7 days a week from 12am - 4am

Sandwiches and non alcoholic beverages are available from 11am – 1pm daily

Do I have to wear a jacket?

No, our dress code is smart/casual.

Can I wear nice jeans and trainers to the casino?

Yes, neat and tidy trainers and jeans are permitted at all of our casinos except Rendezvous Mayfair, where smart dress is required.

Do you have car parking facilities?

Yes, The Golden Nugget has NCP car parking facilities available within a short distance from the main entrance.
Approx 50 metres or 2-3 minutes walk.

Do you have wheelchair access to the casino?

Yes, The Golden Nugget has wheelchair access to the Casino.

Do you have a Disabled Access Guide to the casino?

Yes, you can view our Disabled Access Guide in PDF format at the following link:
Disabled Access Guide

I want some more information who do I need to speak to?

The Marketing Department
The Golden Nugget
22 - 32 Shaftesbury Avenue
London
W1D 7EJ

For general information, email the Marketing Team at info@goldennuggetlondon.com.
For events, email the Event Team at events@goldennuggetlondon.com.
For poker and tournament information, please poker@goldennuggetlondon.com.

I have a group of 20 people wanting dinner and drinks, followed by gaming. Can I reserve a space for the group?

Yes, please contact our Events Team at events@goldennuggetlondon.com or call us on 0207 439 0099.

Do you have any private events facilities?

No, the clubs are unable to offer these facilities.

Can I bring a party to the casino and have gaming lessons included?

Yes, we can give gaming tuition to your party, please call us to book your lesson.